GLAMPERS FAQ'S
How many people can stay in the shepherds hut?
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The shepherds hut is designed for two people sharing a double bed.
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How many people can sleep in the yurt?
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The yurt has a double bed, but can also accommodate up to four single air beds for children.
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How many people in a bell tent?
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We have 2 sizes of bell tent, 4 metre sleeps up to 4 people & 6 metre bell tent sleeps up to 6.
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How many people does the shack accommodate?
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The shack is a small, cosy dwelling that houses 2 people sharing a double bed. The shack is surrounded by its own small garden & has a BBQ & table & chairs. The shower & toilet are located on the main block.
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What is provided?
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If you are staying in:
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Bell tents have a single and/or double airbeds, the airbeds have a bottom sheet – you will need to bring a pillow/sleeping bag/duvet
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The yurt: all bedding is on the double bed (sheet, pillows & pillowcases, duvet and cover). If you have additional airbeds in the yurt, you will need to bring a pillow and sleeping bag/duvet.
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The shepherds hut: all bedding provided on the double bed. The shepherds hut has a small fridge, kettle, toaster, microwave, wash-up sink, shower & toilet.
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The Shack: all bedding provided & includes a sheet, pillows & pillowcases, duvet and cover.
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Bedding is available to hire at £10 a bundle p/p – includes: pillow, duvet & covers.
Other amenities:
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A communal room, which houses a kettle, tea/coffee making facilities, a fridge, microwave, crockery, cutlery, all other cooking and BBQ equipment, and wash-up area.
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A shower and toilet block adjacent to the car park.
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What should I bring?
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Toiletries and a towel
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Food & drink
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Charcoal/wood for the BBQ
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BBQ comes with glamping accommodation
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Depending on availability, fire pits and wood are available to hire/buy.
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What if I want to cancel?
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To cancel please call us on 01622 -891764 - 07836332523 or email us on sales@goglamp.co.uk
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How much is the deposit?
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The deposit is 50% of the total price if booked through us, or 20% if booked through Pitch-up
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Can we hire out the site exclusively?
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You can. To do so please contact us directly, as there is a special booking process for exclusive hire. However, please be aware there is a strict noise policy and no music allowed.
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Can we purchase gift vouchers?
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Absolutely!
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Where are you located?
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We are located just outside of the villages of Headcorn & Smarden. 30 minutes from the port of Dover.
Postcode TN27 9HP (opposite Mower Plant Services)
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Is there parking?
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Yes, there is free parking available. Our policy is for car-free or minimal cars on the glamping site where possible. Once you have unloaded your luggage, you will need to park your car in the car park and not alongside your accommodation. If it has been raining and the ground is particularly wet, we will ask you not to drive onto the grass; we will help you carry your luggage to your accommodation
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What is the public transport like?
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The nearest train station is Headcorn station approximately two miles into Headcorn village, 3-minute drive or 20 minute walk (although it is a country lane, it can get busy with traffic). Trains go directly to London northbound or the coast southbound.
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How do I get a brew?
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The shepherds hut has tea and coffee making facilities.
The communal room has tea/coffee making facilities
Is there anywhere to store food & drink that needs to be kept cold?
Yes, we have fridges available for you to use in the community area.
There is a small fridge in the shepherds hut
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Can I smoke?
No smoking in any of the accommodation. Please dispose of your butts responsibly. If you are found to have smoked inside the accommodation a cleaning charge will be added to your bill.
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Can I bring the dog?
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Yes! As long as you clean up after your dog & keep them on a lead.
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What time is check-in?
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Anytime between 3pm and 5pm. A late check-in can be arranged on request. We can offer early check-in, but this is subject to availability. If you are going to be delayed for any reason, please let us know, so that we can be on site to greet you.
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What time is checkout?
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By 11.00am, a later check-out may be possible, but is subject to availability.
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What can we do nearby?
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Please see our website or Kent Attractions www.goglamp.co.uk
Can I charge my phone?
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Of course, charging ports available in the community room. Please note: Wi-Fi is limited - the benefits to this is that the kids have to play together and you have to talk to each other! ☺
Can I have a campfire?
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You can - depending on the weather, if it has been particularly dry; we ask that you refrain from using fire pits. We have mats to go under the fire pits/low level BBQ’s to prevent the grass from scorching, please ask us for details. Fire pits are available to hire. Please bring your own wood/kindling, fire starters and matches. We also have BBQ kits if you are planning an outdoor feast. Please ask for details.
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Is there outdoor seating?
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Yes, each of the glamping accommodation has its own outside table and chairs, but you are welcome to bring your own. Please do not leave behind any broken camping equipment, chairs or large pieces of rubbish, as it is difficult for us to dispose of.
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Are there any pubs/eateries nearby?
Yes, please see our things to do page on our website.
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Other considerations
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There is a train line that runs along the back of the site. The trains are infrequent (2 an hour) and fewer at weekends. This does not bother most people, but if you are noise sensitive, you might want to consider this.
The gates onto the site are closed and locked at night. They open automatically from the inside, but you will need a code to open the gate from the outside. The code will be given to you when you arrive☺.
Using the code will allow you to access the site at any time of day, but please be considerate to other guests if coming back late.
Please observe our noise policy.
If you have any other questions not covered on this information sheet, please do ask us!